Search frequently asked questions
Most popular entries - All areas
- How do I redeem my birthday Love Your Body™ offer?
- How can I apply for a job at The Body Shop?
- Do you ship/deliver abroad?
- Do your products contain parabens?
- Can I return an item I purchased in-store?
- How do I make changes to my order?
- I just earned my 8th point. Why didn't my card renew for a year from the original purchase date?
- How can I get an update on my order?
- How can I renew my LYB™ card online?
- Why haven't I received an email to confirm my order?