Search frequently asked questions
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- How can I track my delivery/order?
- What is your online returns policy?
- I do not have an account, how can I track my order/delivery?
- What are your delivery charges?
- How long will it take for my products to be delivered?
- Where is my order?
- Why are you owned by L’Oréal?
- I've opened my product, can I still return it and get a refund?
- How do I collect points?
- How long do I have to return an item?